Get Nellie's Ultimate Sunday Feast Recipes
Enter your Name and Email to receive the recipes straight to your Inbox!
All orders can be made, with ease, via our website. Payment is due when order is placed. In the unlikely event that you encounter any difficulty when placing your order, please don’t hesitate to call or contact us and we will gladly assist you.
Yes, it is $90. Please refer to the delivery page to ensure we do deliver to your area.
Shipping costs $15 per order. As we are a small business, we are unable to absorb the cost of shipping at this stage.
We are sorry but unfortunately you have missed it! Please order for the following week and perhaps place a friendly reminder in your phone so you don’t miss out again. Unfortunately, we cannot make any exceptions for this ordering deadline as all meals are made fresh to order each week.
By having a cut-off date for all orders, we can reduce food waste greatly by only ordering exactly what we need.
No you don’t! Please ensure you leave any special instructions about a cool and safe place for our drivers to leave the box when placing your order. We cannot take any responsibility once meals have been delivered.
Your meals will arrive packaged in a cardboard box, with environmentally friendly wool cool liners and gel ice packs. This will hold the food at a safe temperature for up to 12 hours*
*This period of time is weather dependent and will be reduced in hot weather. Please ensure you refrigerate your items as soon as possible.
For more information about our packaging refer to our packaging FAQ below.
We will notify you via email once we have your specific delivery window confirmed. As our boxes are sufficiently insulated to keep your products at a safe temperature, you don’t need to worry if you are not able to be at home during the time of delivery.
Please provide an access code or other instructions regarding entering your property when placing your order. If you have not done this, our driver will leave the box in the safest place possible. If there is no safe place, the meals will be returned to the warehouse.
Your delivery may be affected by a public holiday. If this is the case, we will advise you via email of this once off change to the schedule.
At this stage, we can only delivery to Melbourne metro areas.
Please contact us asap with as much notice as possible and we will look into making the change for you.
At this current time, deliveries are consolidated for Wednesdays only. We prepare all meals to be fresh for this delivery day, so it cannot be changed.
We are sorry but ‘no’. All orders placed are delivery only and cannot be picked up from Relish Mama. Due to class schedules and varying office hours, it is too difficult to allow this. We also have great systems in place when packing our orders and to make exceptions leaves us open for error.
We are very sorry to hear this. Firstly, please double check that the driver did not leave your package in a different place than you anticipated. If you still cannot find it, please contact us and we will certainly help you find a solution.
We are very sorry about this. Please contact our team and we will arrange a solution for you. Any photos you can take of the food would be greatly appreciated.
Having packaging that is kind to the earth is extremely important to us. We have chosen packaging that has as little impact as possible, while still ensuring it is practical for delivery, storage and reheating.
The box your food arrives in is made from recyclable cardboard. It is packed with a 100% wool liner to insulate the food and keep it cool. This is made from 100% biodegradable and compostable felted sheep’s wool, sealed within a recyclable food grade polyethylene liner. We then add gel ice packs, which you can then re-use for your own needs.
The food is packed in biopak sugarcane box bases and lids. They are tree-free and made from reclaimed and rapidly renewable sugarcane pulp. They are certified home compostable and carbon neutral. The clear lids are made from PET which is accepted into most plastic recycling.
Yes! Almost all of our packaging can be recycled or composted. See below for information on how to dispose of each item:
Outer cardboard box
Remove packing tape and place into your regular paper recycle bin
This amazing liner is recyclable, compostable and biodegradable, but best of all, it is reusable! It’s great for picnic hampers, hanging baskets, pet baskets and generally keeping your food and drinks cool.
If you wish to dispose of the liner, simply remove the plastic shell and drop of at your nearest soft plastics collection point. The wool liner can be placed into a compost bin or into your soil in your garden – it will break down and release valuable nitrates back into the soil.
These can be reused for your next picnic.
Biocane box base and lids
The biocane base and lids can be composted in your home compost system. Breaking it down into smaller pieces will ensure the products will biodegrade much faster.
If you do not have access to a home compost system, they can be placed into your paper and cardboard recycling if it is not too contaminated with food residue.
Clear box lids
Place this lid into your plastic recycling bin.
Is it microwavable , oven and freezer safe?
Yes! The biocane box bases and lids are microwave and oven safe (up to 220°C for 20 minutes). The plastic lids are not safe for the oven and microwave, so please ensure they are removed before heating. The packaging box and lid are safe for the fridge and freezer.
Allergies, intolerances and menu alterations
We take the utmost care in ensuring we minimise cross contamination in our kitchen. However, we do use products containing wheat, gluten, soy, sesame, fish, shellfish, dairy, eggs, tree nuts, peanuts and lupin so we cannot guarantee and absence of these items in any of our meals.
If you have a severe or life-threatening food allergy of any kind, we recommend you do not order our meals.
We accept no liability to any allergic reaction as a result of consuming Relish Mama meals.
Although our meals do not contain any harmful chemicals or preservatives, we recommend you consult your doctor to make an informed decision about any pre-prepared foods you are considering adding to your diet.
All our meals come with a side to make the meal an easy and complete solution for you and your family. We can’t make any alterations to our menu. If you do not require a part of the dish, we would suggest removing it yourself if you do not have any allergic reactions to the particular ingredient.
We cannot make any alterations to our menu. Please use our sorting menu on the right-hand side of the ‘meals’ tab to find a dish that suits your personal taste or dietary requirements.
Storage and serving
We recommend consuming the fresh meals within three days. If you order more meals than you will consume in 3 days, we suggest freezing the meals you won’t use immediately to ensure the best shelf life. Eating products with fish or seafood first is best practice. Our frozen meals can last up to 3 months in the freezer.
Yes, you can freeze almost all of our meals except for fresh salads. This will be specified in the preparation section in each meal on the website. If you are purchasing frozen meals, defrost safely by placing in the fridge overnight.
We have re-heating instructions on the preparation section of every dish. Most dishes you can simply pop into the microwave. Ensure frozen meals are fully defrosted before heating.
We value the people who grow and produce our food. We believe in supporting our community and buying from businesses who are as passionate as we are about quality produce. Almost all of our ingredients are sourced locally and there are no preservatives or additives. All meat is hormone free and free range.
Nellie chose this menu as they are the dishes she loves to cook herself, family & friends. From over a decade in the industry, we have it on good word that the dishes in this menu are some of our customers all-time favourites. Many recipes feature in her cookbooks. Nellie and her team of chefs prepare the meals each week in the Relish Mama kitchen.
The menu changes seasonally, with some favourites staying on all year round. Keep an eye on your inbox to see the next delicious menu!
At this stage we cannot do custom orders, but many of our dishes are fantastic for an easy dinner party. Refer to the serving suggestions on how to elevate each dish for special guests.
Gift vouchers are available for purchase via the link on our website. In the unlikely event you strike some difficulty when purchasing a gift voucher, please don’t hesitate to call or email us (during standard business hours) and we will gladly assist you.
Gift vouchers can also be purchased in store or via telephone.
We have two types of gift vouchers. One for the cooking classes and items in the store and one for the meal delivery service. Please choose wisely as they cannot be used for all services Relish Mama offer.
What a wonderful friend you are! You can send meals to another address, but it is your responsibility to advise the recipient of the delivery date and that the driver can gain access to the property. If you are unsure of what they would like to eat, you can always purchase a gift voucher for them instead.
Gift vouchers can be redeemed via our website. Simply enter the gift voucher number in the coupon field of the shopping cart. If you have any difficulty at all, please do not hesitate to contact us for assistance.
It is Relish Mama’s policy to accept Gift Cards on or before the expiry date and not beyond it. The voucher needs to be redeemed within 3 years from the date of purchase. No exceptions will be made to extend this given the generous 3 year validity.
Relish Mama gift vouchers are valid for purchasing goods and services only. Shipping costs are not covered when redeeming a Relish Mama gift voucher.
Cancelation and refunds
We are not able to take cancellations on any orders. As we make all meals fresh to order,
cancelled orders would create food waste which we are constantly working on reducing.
Remember you can freeze almost all of our meals so you can enjoy them another time.
We are very sorry to hear that you were not satisfied. We do not offer refunds but please contact us and we will endeavour to find a solution for you.