Our COVID-Safe Plan

We have a COVID -SAFE PLAN in place to ensure our customers’ welfare.

 

Keeping you, your family and our community safe and is our highest priority. First and foremost.

We are committed to the health and safety of our staff, customers and the wider community. As food professionals, we are taking additional safety precautions, in line with guidance from the Department of Health and Human Services in response to the COVID-19 situation.
For your own peace of mind, our team of hosts and Chefs have all been fully vaccinated.

    • Importantly, all guests must be fully vaccinated to attend our in-person cooking classes. We require your COVID-19 vaccination certificate in advance of your class. You only need to provide this to us once via email.
      One of the best things you can do is to download the Service Victoria app, if you haven’t already.If you are fully vaccinated, you can add your digital vaccination certificate to the Service Victoria app so that it’s there when you go to check-in at venues.

      Here’s is a very handy link to assist you with downloading the App and adding your immunisation digital certificate.
      Please then forward a copy of your immunisation certificate to Relish Mama if you have not already been asked to do so.

  • We are limiting the number of guests permitted. A maximum of 12 guests per our in-house ‘open to the public’ cooking classes and a maximum of 25 guests for private group cooking classes and corporate events. These numbers may decrease in keeping with government regulations at the time.
  • Electronic check-in is required by all of our guests and staff upon entry. There are QR check-in points at multiple locations. 
  • Mandatory hand sanitiser is provided to every customer upon entry.
  • For greater peace of mind when booking, if your future booking is impacted by government restrictions due to the ever-changing landscape of COVID-19, a new date will be provided and your booking will be moved across. If you would prefer to use your credit for online classes, this option is also available. Please be aware that cooking classes and gift vouchers are non-refundable.